Title Assistant
CA - San JoseStart Date: 10/27/2026
Valid Through: 10/27/2027
Pay Rate: $26.01 per hour
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We are seeking a Title Assistant Level I for a national title insurance company based in San Jose, CA. In this role, you will work closely with Title Examiners to prepare high-quality title products, facilitate client communications, and ensure the accurate and timely delivery of title commitments and reports.
Key Responsibilities
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Collaborate directly with Title Examiners to produce accurate, timely title insurance products and Ownership and Encumbrance (O&E) reports.
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Set up new orders, order and issue tax certificates, and distribute revised title packages and supplementary documents.
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Field incoming calls from clients and partners, resolving inquiries through research or escalating complex matters to Examiners and Title Officers.
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Monitor production deadlines proactively, communicating status updates and schedule adjustments clearly to team members and clients.
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Conduct county courthouse searches and record retrievals as required.
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Deliver responsive customer service to internal teams and external clients, providing occasional backup front-desk support when needed.
Qualifications
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1–3 years of experience in an office environment, title/escrow setting, or professional customer-facing role.
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High school diploma or GED equivalent.
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Proficiency with Microsoft Office (Word, Outlook) and Windows-based systems, with the ability to operate standard office equipment.
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Exceptional attention to detail and a commitment to high accuracy in document production.
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Strong verbal and written communication skills with a customer-first mindset.
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Ability to prioritize tasks effectively in a fast-paced, deadline-driven setting.
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Valid driver's license and active auto insurance for local county document retrieval.
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