MortgageBoard

Escrow Assistant

AR - Sherwood
Pay Rate: $20 - $25 per hour

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Position Overview

We are seeking a detail-oriented and dependable Escrow Assistant on a temp-to-hire basis. This role plays a critical part in supporting Escrow Officers with the day-to-day processing of real estate escrow files from open to close. The ideal candidate thrives in a fast-paced environment, excels at clear communication with buyers, sellers, lenders, and realtors, and possesses a strong understanding of loan documents, title commitments, and closing procedures.

This position offers an immediate opportunity to join an established team with the potential to convert into a permanent, full-time role based on performance and business needs.

Key Responsibilities

• File Preparation & Opening: Open new escrow files, request title commitments, and order necessary payoff statements, HOA demands, tax certificates, and municipal lien searches.

• Closing Support: Assist Escrow Officers in preparing preliminary closing statements, HUD-1/CD statements, closing packages, and legal documents.

• Document Handling: Review incoming real estate contracts, loan documents, and title commitments for accuracy, completeness, and outstanding conditions.

• Communication & Coordination: Serve as a primary point of contact for realtors, mortgage lenders, buyers, sellers, and attorneys to gather missing information and provide status updates.

• Disbursements & Recording: Assist with clearing title requirements, processing wire transfers, balancing files for disbursement, and submitting documents for county recording.

• Administrative Operations: Maintain organized electronic and physical files, track contingencies/deadlines, answer incoming phone calls, and manage incoming mail or Earnest Money Deposits (EMDs).

Qualifications & Requirements

• Experience: Minimum 1–2 years of experience as an Escrow Assistant, Title Assistant, or Real Estate Legal Assistant (Required).

• Escrow Software: Hands-on experience with industry escrow/title software (e.g., Qualia, ResWare, SoftPro, RamQuest, or similar systems) (Preferred).

• Technical & Administrative Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and digital document platforms.

• Attention to Detail: High accuracy in numerical calculations, document verification, and data entry.

• Communication: Exceptional verbal and written communication skills with a strong customer service orientation.

• Adaptability: Ability to prioritize tasks, meet strict closing deadlines, and manage high-volume file loads effectively.