MortgageBoard

Remote Exchange Support Coordinator

PA - WFH
Pay Rate: $25.17 per hour

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We are seeking an Rremote Escrow Support Specialist for a national title insurance company based in Pennsylvania.

As an Escrow Support Specialist, you will play a vital role in ensuring the smooth execution of departmental processes. Working under direct supervision, you will handle daily operational tasks with precision and provide exceptional support to both internal teams and external clients. This is an ideal role for a detail-oriented individual who thrives in a structured, professional environment and is looking to grow their career within the title insurance industry.

Core Responsibilities

• Execute a wide range of administrative and support functions to facilitate efficient departmental workflows.

• Deliver professional customer service and clear communication to internal team members and external clients.

• Follow clearly defined procedures to complete daily tasks accurately and on schedule.

• Address straightforward issues using established guidelines, ensuring consistency and quality in all outcomes.

• Assist management in identifying opportunities for better production standards and workflow enhancements.

• Utilize organizational and analytical skills to help the team meet performance and quality goals.

Qualifications

• High school diploma required; Bachelor's degree preferred.

• Previous experience in Escrow or title insurance is highly preferred.

• Strong basic communication skills with a focus on professional etiquette.

•  Ability to organize tasks efficiently and use basic logic to solve routine problems.

• Comfortable working as an individual contributor under direct supervision in a procedure-heavy environment.