VP of Title & Operations
PA - PhiladelphiaPay Rate: $120000 - $170000 per year
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Our client is seeking a hands-on, high-accountability leader to run daily operations and serve as the Founder's operational second-in-command. This role is for a battle-tested title professional - someone who knows escrow and title inside and out, can lead a team, and takes ownership of results.
You will:
Own Operations: Manage title and escrow files from open to close. Identify bottlenecks, risks, and inefficiencies — and fix them.
Lead the Team: Manage ~12 staff, set clear expectations, coach, and build trust through results.
Optimize Systems: Be the internal SoftPro expert, maintain workflows, and ensure team adoption.
Scale the Business: Design scalable processes, help hire and onboard as the team grows.
Must-Haves:
10+ years in title agency operations
Hands-on experience as a title processor and/or escrow officer
Bonus:
Experience at both a title agency and underwriter
Scaling teams or operations
High emotional intelligence + decisive execution
Proven people-management skills
Ownership mindset — accountability is non-negotiable
Advanced SoftPro experience (admin experience preferred)
Ability to work in-office 2–3 days/week in Greater Philadelphia
How They Work
Fast-paced, hands-on, results-driven
Practical solutions, not theory
Direct communication, no ego, full ownership
This is a true second-in-command role. You'll have authority over team structure, process design, hiring, and operational strategy. Our client is growing 50–100% annually — this is your chance to shape operations and lead a high-performing team.
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