Exchange Support Coordinator I

PA - WFH
Start Date: 1/19/2026
Valid Through: 7/31/2026
Pay Rate: $19.58 - $25.17 per hour

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We are looking for a Customer Service Representative (CSR) for one of our top clients based in Pennsylvania. This is a fully remote, temporary role.
Schedule: 9AM to 6PM PST

Job Description:

Responsibilities:

  • Deliver professional customer service with strong communication, organizational, and analytical skills to support team performance.

  • Assist the manager in identifying process improvements and maintaining standards for production and quality.

  • Perform a variety of support functions to support departmental processes.

  • Follow clearly defined procedures to complete daily tasks accurately and efficiently.

  • Use established procedures to resolve straightforward problems with minimal supervision.

  • Communicate effectively with internal and external clients and team members.

  • Work as an individual contributor under direct supervision with limited autonomy.

  • Perform other duties as assigned by management.

Education:

  • High school diploma required; Bachelor's degree preferred.

Experience:

  • Escrow experience preferred, but not required.


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