MortgageBoard

Assistant Manager - Title Operations

FL - Tampa
Pay Rate: $69000 - $113000 per year

Apply Now

Your Email:

Subject:

Resume:
(.pdf, .jpg, .png, .doc, .docx, .rtf, or .odt format, max 2MB size)

Message:

Enter the Result 10 + 8 =

* By clicking 'Submit' you are agreeing to JobTracks' Terms of Use Agreement

Job Summary:
The Assistant Manager of Title Operations supervises a team of processors and closers to ensure transactions are handled accurately, efficiently, and in compliance with all applicable regulations. This role supports daily operations, promotes high-quality customer service, assists with personnel management, and works closely with buyers, sellers, lenders, and real estate professionals to facilitate smooth closings.

Key Responsibilities:

• Supervise daily activities of title processors and closers to ensure tasks are completed accurately and closings occur on schedule.

• Assign work and delegate responsibilities, monitoring progress to meet operational goals and maintain exceptional customer service standards.

• Assist with hiring, training, performance reviews, disciplinary actions, and staff motivation.

• Communicate with buyers, sellers, lenders, Realtors, and other parties to coordinate and execute real estate transactions.

• Prepare Closing Disclosures (CDs), HUD Settlement Statements, and other closing documents; obtain necessary approvals from lenders.

• Order title search updates and resolve issues such as outstanding mortgages, judgments, or other encumbrances.

• Schedule and coordinate closing appointments; forward files to lenders with appropriate instructions.

• Conduct real estate closings as needed and disburse funds accurately.

• Maintain and update procedural manuals, templates, and agency systems.

• Execute and audit wire transfers from escrow accounts in compliance with company policies.

• Ensure staff adhere to all company policies, procedures, and regulatory requirements.

• Recommend and implement new methods to improve daily operations and efficiency.

• Participate in short-term planning, goal-setting, and strategic initiatives to meet business objectives.

• Provide ongoing guidance, coaching, and development opportunities for staff.

• Foster strong working relationships and respond effectively to employee concerns.

• Assist in developing, monitoring, and maintaining the department's annual budget.

• Support compliance efforts to ensure all work meets applicable laws and regulations.

• Stay informed about industry trends, laws, and best practices relevant to title operations.

• Attend professional development events to maintain up-to-date knowledge.

• Complete annual compliance and information security training as required.

Qualifications:

• Previous experience in title, escrow, or real estate transactions preferred.

• Prior supervisory or team lead experience strongly desired.

• Strong knowledge of title insurance processes, closings, and regulatory requirements.

• Excellent communication, organizational, and problem-solving skills.

• Ability to motivate, guide, and develop team members in a fast-paced environment.

• Proficiency with title and escrow software systems a plus.